About Our Shipping
Our 100% Guaranteed Expedited Shipping Option & Our Commitment To You: We value your trust and stand behind the entire process from product to delivery. When we prepare packages for any of the carriers, we entrust them to deliver in the time frame they set, however in the event of a carrier delay jeopardizing product integrity, we will gladly reship or refund, whichever you prefer. We do whatever we can to make things right. Your satisfaction is paramount.
We can appreciate choices, and for your convenience there are also other shipping methods displayed at checkout, however in the event of a carrier delay, we will gladly provide all information for you to file a claim.
Our fully cooked Sausages are shipped chilled (not frozen) in a reusable 1 ½" thick wall foam container with safe reusable gel cold packs. The foam container is then packed in a protective corrugated outer box.
In Efforts To Offset Carrier Delays, We Have Updated Our Shipping Days:
Currently our standard shipping days are Monday, Tuesday and Saturday*. Orders placed after 3pm (EST) Tuesday will be shipped Saturday** depending on carrier. At your request, orders after 3pm (EST) Tuesday or by 4pm (EST) Wednesday can be shipped Next Day Air at an additional charge. Please contact customer service: info@blackforestbratwurst.com or 855-4BRATWURST for Next Day Air rates.
* While the USPS may not deliver in all areas over the weekend, they still move packages within the system and transit time length is unaffected.
** If a Federal holiday falls on a Monday, we will begin shipping Tuesday.