FAQs

Do You Ship Nationwide?

We ship to all the contiguous 48 states in the US. At present, we cannot ship to Alaska, Hawaii, Puerto Rico or P.O. Boxes.

 

Why is there a 6lb. minimum purchase?

For many online small businesses today, shipping fees are a major hurdle to try and navigate. We are no different. In our case, the 6 package minimum represented the most cost effective option from the major carriers (UPS, FedEx, USPS) and are proud to say our rates are among the lowest in the perishable industry. 

 

How Do Your Products Ship?

We ship by Fed-Ex, UPS, and USPS. Our products are shipped in a reusable 1 ½" thick wall foam container with safe reusable gel cold packs. The foam container is then packed in a protective corrugated outer box. See our shipping page for more details.

 

What Days Do You Ship?

All of our packages are shipped 2-3 Business Day Priority. Our standard shipping days are Monday, Tuesday and Saturday. Depending on your address, your order will ship from either our NJ location or our south east center underway in NC.  Orders placed after 4pm (EST) Tuesday will be shipped Saturday or the following Monday depending on carrier selected. At your request, orders after 4pm (EST) Wednesday or by 4pm (EST) Thursday can be shipped Next Day Air at an additional charge. Please contact customer service: info@blackforestbratwurst.com or 855-4BRATWURST for Next Day Air rates.

 

How Do Your Products Arrive?

We ship our sausage chilled, not frozen, and upon arrival can be prepared immediately. Each package is labeled with a custom identifying batch number and can be stored in your refrigerator for up to 3 weeks or frozen if you desire. If you choose to freeze our Bratwurst, we recommend thawing the night before in your refrigerator prior to preparing.  

 

Can I Include a Special Message For Giving As A Gift?

Yes. Upon viewing items in your cart, please write your personal message in the space provided and it will be included with your order.

 

How Am I Notified That My Order Has Shipped?

After completing checkout, you can choose to be notified by email or text. Your notification will include tracking and arrival information as well.